Please help me, i had bought the Chevrolet Beat TCDI on 8th Feb From RSA Motors, Industrial Area, at the time of sale, dealer made me sure that there is service centre in mathura & also shown me in the booklet that there is service centre in Mathura, even its written in Service Booklet“Kalyan Auto Service & sales/Mathura”
Buton contacting the above said agency, Mr. Deepak Tiwary (Manager of showroom) & other staff personnel totally denied for any service & asked me to get this Done from Agra, & also misbehaved with me. On contacting with Chevrolet Customer care, no response found, as chasing more than 6 days, mails attached for your reference
Nowquestion is
1.Whois responsible for servicing of car?
2.WhyMathura mentioned as Service centre?
3.Whywrong commitment made at time of purchase?
4.Whatkind of tone you learnt to your managers to talk to customer, especially incase of lady?
I had made more than 11 Reminders, even clogged a complaint on 23rd Feb with GM CC, but still no revert, neither from GM INDIA nor from the agency, even looping TOP SHOTS of the company nobody will bother to revert, its my curse to be chevrolet user, believe me, i am not going to advice anybody to buy the Chevrolet Product
Please suggest what should i do next to teach them lesson
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