Dear sir/ madam, this is to in form u that . i work for a pvt concern works hours 24/7 on correct time being and considering my mother age i use to visit the gas agency.earlier system had changed that i have to register the mobile no and have to send SM S to book the gas.for this i had waited for more than 3 hrs with poor quality of directing customers.three lady sitting in the counter and not at all responding even that time a customer ask how to send the sms, these three of them are laughed against the person stating that why is that he want to carry a mobile without knowing how to send sms.but now they treated me like an animal.i had registered a reliance mobile no to book gas it is a company no.on march i went to to dhanalakshmi gas agency vepery high road nr vepery police station chennai 7.
my gas no is 19873 in the name of panjalai.i waited there for 1 hr to register ..i requested them to change the mobile no as iam on permission asked the to do on urgent basis.they said that they are not response asked me to wait for upto post lunch.i waited upto 3pm and register my mobile no 9841561234..they register my no and sent me..for this month iam tried for more than 5times from my no 9841561234..its saying there is no such facilities for this no.itried for more than 50times to there land line no of dhanalakshmi gas agency but no response..so that i took leave today with loss of pay and went to the dhanalakshmi gas agency..there was a fight going with 3 customer already..so that i politely said to the lady officer stating that my no says there is no facilities for aircel no ..on tht time lady replied that aircel doesnt have booking gas facilities..i asked why she haven't informed the same at the time of registration..lady replied that she doesn't know horoscope to knew the operator name and all..i asked the lady to speak with response before a customer and asked to speak properly before a gents..but she said that all the gents are having two horns in their head or what..nr by lady customers all laughed on seeing me..suddenly the lady officer said that she will make a complaint to the nearest police station stating that iam teasing and harrasment like that as she well known to the nearest police station ..morning i got upset and feel shame for these poor response..and i wand a remedial measure action to be taken onthis agency and also to the lady officer who were a spex glass.looking forward your help on these bcos the 3 lady siad that i will not receive my cylinder for this month and ask to complaint any where..regards senthil kumar /son of panjalai gas consumer no 19873
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