Warranty Claim
I have purchased a battery (EXIDE BIKERZ) for Scooty Pep from FRIENDS Auto spares, nanadhana chennai on 29.11.2011 (Mfg code 6J13 / Sr.no J14921). The battery did not give expected performance due to manufacturing defect & ultimately become non functional during the warranty period.
It was returned to the above dealer on 10.0.2010 for replacement under warranty claim. The case was followed-up vigorously but ultimately today he declined the request on the ground that the company is not honoring the warranty and refusing replacement. This is unexpected and unbecoming for a standard company like Exide.
You are requested to please advise the dealer (Under intimation to me) for immediately replacing the battery, as I am not able to use my vehicle resulting in heavy financial loss and physical strain.
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