I bought a brand new FIAT Grande Punto loaded car last year in July
2009 (the first car of Lucknow city, India).
Few months back, the car was recalled by the local dealer 'Goldrush"
for making some replacements as advised by the Fiat; and they changed
the clutch, and other 2 parts. Just yesterday, my wife had picked me
from the airport and driving home - the clutch failed. We were 12 kms
away from home, I called up your Helpline number in Lucknow
9415020101, and the person told me that the Service workshop is closed
(at 7:50 PM), and bring the vehicle tomorrow morning to the workshop.
I told him that my car is stuck on the highway, and cant drive at all.
So he advised me to drive the car somehow on 1st gear or 2nd, and
bring it to the workshop (which was again 12-13 kms) and leave it with
the security guard.
Somehow I managed to put the gear 2nd and drove the car with lots of
trouble and took me 1 hour to reach the workshop. I dropped the car
there and took a taxi and came back home. This morning I called up the
service workshop, and they told me that clutch cylinder is gone. so I
told them that they just replaced it few months back, and my car has
only done 11, 400 kms. They told me that they have to replace it and
the car will be ready only tomorrow (may 12).
Now I my main question is that if the company had replaced the same
parts few months back then why did it break down. I will appreciate
it, if someone can answer this question from the company - as now I
doubt the manufacturing of this car.
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