Ford Indiia
Pathetic customer service

Please read below about my recent experiences at Victoia Ford, a Ford Service Centre in Calcutta

· They have no respect for their own timelines.

· They try to give damage / dispute parts in the name of new parts

· They put used and worn out parts and charge for new one.

· Their Senior Managers are clueless about what is happening at the floor.

· They rough up customers when hanky panky with Spare Part is caught.

Nobody from Ford office reads or writes back to any complaint mail sent at their service email id despite repeated follow up with customer care at Chennai

Siladitya, calcutta