I have moved from Kolkata to Delhi and chose DRS Logistics subsidiary Agarwal Packers & Movers for Household Transportation. This is one biggest mistake I made because upon delivery we found that, a wooden sofa-cum-bed is missing which costs approximately Rs.10000. I have followed up several times with the kolkata branch office and also delhi branch office and did not get my sofa yet. It's almost 20 days since the goods arrived. I do get calls from them but no solution. Sometimes, it is told to me that, the sofa is the delhi office godown and it will reach within a day and sometimes it is told that, the sofa is in kolkata office godown and it will reach within 4 days.
The list contains the item as sofa-cum-bed with 24 as serial no. but the value which has been put against it is Rs.1000 only. They got this signed in hurry and left from my Kolkata home.
Don't know how to tackle them but for sure I will see the end to this.
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