I wish to inform you that I have purchased Maruti Zen Estilo vxi on June 21st 2009
The car was working well for one months.
Still now I not received my RC Book. I left the car for first service on 3rd week of july at ABT branch, Then second service in INDUS Motor – Kattupakkam.
It started giving problem during the second month of August. The Car got puncher while driving in high ways & again it got within one week. While giving for puncher the service fellow has told the tyre has to change it got bubbles in three places.
In Second service I was very upset with the maruti service then taken the petrol as well as their no reply from the service person for the problem I’m facing (Tyre in bubbles)
We had a great fight with INDUS PEOPLE AND I SPOKEN TO THE SO MANY PERSON STILL NOW I’M NOT GETTING ANY REPLY.
SINCE THE CAR IS UNDER WARRANTY PERIOD, I gave the CAR for SERVICE ON 18/08. They took the caR after regular check up for warranty and accepted the same
After a gap of ONE WEEK I enquired about my car TYRE for its readiness. They informed me they will check it out but still now no reply.
Since first week of June I am making frequent calls to INDUS about my cat. Till today (27.8.2009), they are not giving any proper reply about the readiness of the Car tyre.
Finally when I enquired on 26.8.2009 about the Car, they will get back to us within 10 minutes.
This kind of dillydallying is happening for the past couple of weeks.
In these circumstances, I do not know whom to enquire about my Car tyre – Either you or INDUS.
If this kind of reply is given to me for the repair of my car, which is under warranty when I gave it for repair, I have no alternative remedy except to approach the appropriate consumer forum for redressal of my grievance, in which case yourself and Indus will be held responsible for all the cost and consequences.
I request that I may be given a reply about the position of my immediately, since 2 weeks have already elapsed.
Yours faithfully
R. PRAKASH
9047444550
9176628898
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