Dt- 05/06.
To,
The Hero Honda,
Kolkata
Dear Sir,
This is to inform you that I have purchased one “ Splender NXG ” from your showroom M/s Balaji Motors, 41B, Diamond Harbour Road, Kolkata – 700 063, on dated 11th December bearing invoice No- VSR- 0910-2666, Regt No- WB-20W 8734 dt-17/12.
Before purchased, I have read all specification from your website about Splender NXG.
According to your word it should give mileage around 50-55 Km per liter in town and long 55 - 60 Km per liter. After purchased and up to 1st service I have get 50- 55 mileage in town, But after 2nd service I have noted that my NXG runs only 45- 46 Km per liter in town. I informed to the service station 2 times, and they adjust RPM and tuning of my bike and assured me to increase mileage. But no major effect reflected on mileage only 47-48km per liter.
Now on 13th May I handover my bike to service station for 3rd service and again reported for poor mileage. They have done service and again assure me about mileage i.e. 50-55 km in town.
After that I have checked twice and found that till my bike runs maximum 47- 48 km per liter.
So, Now you suggest me what should I do again? I am fade up to made same complain to service station. If 100 cc bike give mileage like that so what about yours 150 cc bike?
I hope that you can do something to solve this problem and keep your goodwill about “ Splender NXG ”
Thanking you, Add:-
Prasenjit Ganguly,
Prasenjit Ganguly. P-16/159, Daspara Road,
Thakurpukur,
Kolkata- 700063.
Mob:- 91 9831832529.
e-mail- [email protected]
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