In oppose to the strong perception that authorized Hero Honda service is worst in its class, and carried away by my whimsical thoughts, I chipped in my Passion Plus at M.R.G Motors, Ganapathy, Coimbatore – only to find one of the indicators broken. Guys there were no way ready to accept that it was their mistake. Far afar from listening, literally no ears were towards me. A big disappointment, and perhaps the last deal with Hero Honda ever again. Mistakes happen, but I think there is much better way to deal with it rather than leaving customer abashed. What to do?
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