My bike Passion Pro Reg no. CH04J 8089 is standing at Charishma Motors, Industrial Area, Phase-1, Chandigarh, the place from where I had purchased it. It is standing there from 31/07 and on phone I was called on 11/08 to collect it on 13/08. When I reached their, it was in the same position as I had left it. I talked to their Works Manager Mr. Rajnish and their GM Mr. Harish. Finally I was assured that i will be handed over my bike by 20/08. Its 22/08 today and the bike is still in same position and the excuse I have been given is always the same "We have ordered the parts of your bike at Gurgaon office but it has not been delivered till now because the parts are not available there also". But when I called at their Gurgaon office, the told me that the parts of Passion Pro are all available there.
i met over there many other customers facing the same problem with same persons and similar vehicles. Its clear that Charishma Motors, Industrial Area, Phase-1, Chandigarh, are making a fool out of me and many others like me.
Moreover I registered complaint at Hero Honda official web site, but no response from their side. Even no contact number (s) is/are available to lodge your complaint.
Narinder Singh
9888201422
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