Hero Moto Corp
Non availabilty of spares and no response

Dear Sir,

I purchased a bike CBZ-Xtreme (CG 13H 4617) from raigarh (Chhatisgarh).

Its float pin got damaged and now it is not available.

I lodged a complaint and gave the order for a new one. But still after 25 days, they have not placed an order for the same and saying that come and place another order. My bike is standing idle for more than a month.

When i call them for line up, either they dont pick the call or cut the phone and switch it off in the middle of call.

This is the worst service of any company i've encountered.

Please sort out the problem for god sake goodwill of your company.

Dealer's Name: Goyal Automobiles (Hero Showroom), Near Dhimrapur Chowk, Raigarh-496001 (chhatisgarh)

Regards,

Rajiv Kalra

099071-99771