Dear sir,
i mr.swapnil Nakhate, working with M/s-Hitachi home & life solution as a service engineer, i purchased my vehicle on 24/11 with a dream in mind that with this new motorcycles i can work hard & bring my carrier into profits.sir before first servicing my bike is working very smooth & trouble free, but after servicing some hisling sound is observerd nr chain sprocket, since i am from technical background when obsereved after opening the chaincovers i am getting shock that grooves of chain & sprocket are mismatch, after getting complaint to the nearest dealer they are not respond stating that after some run it will matched.since i was working with appliance company, i have alot of pressure to close customers calls in time, on 10/01 i have to rush to my office on time ie.9.30 morning & i was on the road with a minimum speed of 30 kmph & suddenly my vehicle get stopped on the busy road & vehicle is getting skid with a truck behind me, i cannot understand for a movement. After showing to the road side repairer i got to know that chain lock is brake, i have been told by the repairer to bring this lock, i have tried to the multiple of spares dealers were i am failed to bring the original lock. Then we tried to your local dealer from were we purchased the vehicle, it was told to us that very soon we will send our BDS vehicle the time was 11.30 am & the BDS vehicle reached there on 3.00pm with a unskilled technician trying to repaired & unfortunately failed stating that bring your vehicle at the service centre (SUDARSHAN MOTORS) were we have been intimated that the chain /sprocket /chain covers is not covered under warranty & ask to drop vehicle at sevice centre .sir from above all the sitaution were i was in fault & also request to take a neccesary action against the dealer & replaced the chain /sprocket in warranty.
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