Inconsumercomplaints.com » Cars & Transport » Review / complaint: Honda - Sterling Honda @ Chinchwad did not replace my aviator battery even though they knew it was on warrenty period | News #268439

Honda
Sterling Honda @ Chinchwad did not replace my aviator battery even though they knew it was on warrenty period

Two months back I got my Aviator serviced from Sterling Honda-chinchwad. While receiving Aviator after service my Aviator battery was not properly working so I asked them to repair it so electric start and other function work properly.

The mechanic and supervisor at Sterling Honda-chinchwad told me that it will work after some time as you start using vehicle, I thought it might be because of the vehicle was badly washed and water was dripping all over so I give them chance and took vehicle home and waited for some time.

After 10-15 days the battery stopped working and electric start stopped and I have been using kick-start. Now, when I called Sterling Honda-chinchwad they said the battery warranty period is for 18 months and it was over last month so we will not replace battery. They force to take new battery with price of 2000Rs.

Last month, when services took place the mechanic and supervisor at Sterling Honda-chinchwad very well knew that the battery is on warranty period but they did not care to inform customer about battery needs to be replaced rather they silently passed faulty battery with vehicle.

It is really strange, why they are doing such things??

Why they are spoiling brand name with incapable and in-experience mechanic and supervisor at Sterling Honda-chinchwad.

Jitendra Patel : 09860369990

Aviator : 3860


Company: Honda

Country: India   State: Maharashtra

Category: Cars & Transport

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