Dear Sir,
I Mr. Shankal Ambokar purchased HONDA SHINE Two Wheeler through your authorized dealer M/s.
Jhaveri Auto Pvt. Ltd., Cotton Green, Mumbai against Invoice No. 10IN03570 Dated 01/10
Booking No. BO43159 Frame No. ME4JC36 CJA8102395 Engine No. JC36E 2148128 Bike No. MH03 AV8996
Delivery on 15/10.
I regret to inform you that one and half month back i noticed that the petrol tank of my bike
is rusted; i immediately rushed to Jhaveri Auto to register my complaint for the same. I met
Mr. Guru - Quality Control Manager; he told me that he registered my complaint but didn't
given me complaint Number or complaint receipt. He also told me that he will send a mail to
Honda and revert. He didn't turned back so i called him and he informed after one month that
he sent mail to Honda but did not receive any reply from Honda since last one month therefore
they cant replace the petrol tank.
It is agreed that the warranty of my bike is expired but i am not sure when my tank got rusted
as I am not automobile engineer who will check each and every part of the bike everyday.
Also it is not acceptable that the HONDA Bike's petrol tank got rusted in such a small period
of time. In fact I was believing in HONDA so i purchased that brand only but after this
incidence and the treatment given by your dealer i have very bad image of HONDA.
I hope i will receive positive feedback from your end soon.
I have herewith enclosed rusted petrol tank's photo along with invoice Copy for your ready
reference.
Should you need further clarification or information please feel free to contact me.
Regards
Shankal Ambokar
09833409696
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