I had purchased Honda City car MH 01 VA 4699 on 8th. May. Immediately on my First service in 2006 I took up and signed the Extended two year Warranty Service Contract to cover all electrical and electronic parts under extended Replacement Warranty.
However after my 4th. service at Ichibaan I discovered that my Honda City car wiper blades were not functioning at fast speed. So I complained to Ichibaan Honda for this defect but they reported that they had discontinued their services for Honda Cars and told me to approach some other service centre.
Arya Honda services contacted me for regular service in place of Ichibaan after a year. But each time I went to Arya Honda for car servicing they would neither record the wiper motor defect complaint nor change the motor saying that they would do so the next time. This happened a few more times until I discovered that my 2 year extended Warranty was about to expire soon.
The last time I went to Arya Honda in April for car service I made them note my complaint and requested them to replace the wiper motor which was not functioning at all. They Noted the details for the First time and yet did not replace the wiper motor mentioning that I had not adhered to regular servicing of
my car in the last year hence I would not be eligible for free Replacement.
This is ridiculous as my complaint was almost two years old but it was not attended to by them either Physically or Even Recorded in their History Records of my car. That was certainly not my Fault.
I request you to arrange for Free Replacement of Wiper Blades Motor of my Honda City Car as the defect occured in the very first year of my extented Warranty.
Your Positive Response to my appeal and Complaint would be appreciated as I have visited Arya Honda Service Centre at least 3 times in the last year or so during the Extended Warranty period.
I shall be visiting The Arya Honda service centre at Lalbaug again on Tuesday the 28th. of September for my next service. Kindly inform and direct them of Free replacement of Wiper blades motor.
Thanks,
Suresh Punjabi
09892459665
09769669665
02222044299
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