Honda Siel Cars India Ltd.
Plot No. A-1, Sector 40/ 41
Surajpur-Kasna Road
Greater Noida Industrial Development Area
Distt. Gautam Budh Nagar
U.P. 201 306 0120 - 234 1313/ 1321/ 1327/ 1801/ 1806
Hello FOURTH REMINDER.
I have purchased a Honda ZX in High end model and the most expensive in this category at that point of time paying RS, 10.50lacs in all. I was assured of PROMPT AFTER SALES SERVICE AND that all the special attachment of the car like the Alpine music System would be fully functional.
When I had send the car to Deccan Hondo in Dhankawadi your main dealer in Pune I was indeed surprised to learn that they cannot fix the Aux cable attachment to enable me use the Ipad. In fact when I crossed checked with a knowledgeable local mechanic, he confirmed that there is an aux cable but the pin and cable to be attached to the outlet is available only with Honda dealers and not with them. PLEASE NOTE THERE IS ALSO A DISPLAY OF AUX CABLE ON THE MUSIC SYSTEM WHICH I WONDER HOW THE MECHANIC IN DECCAN HONDA PUNE COULD NOT SEE.
I am at a loss to understand how your dealers, supposed to be highly competent, are not able to fix this aux cable outlet. I am not satisfied with this, if I may say, casual attitude, of your dealers. They have not even bothered to operate the system where this is a clear display of aux cables.
I am writing this communication to you to make provision for the aux cable outlet and pin so that I am able to connect to the Ipad and Iphone from the Alphine Car Stereo system. If you are unable to do so, I would appreciate your taking action to redress my grievance and compensate me for misleading me to the feature of the music system.
Hope you will revert immediately.
Regards
V. Srinivasa Rao
020-26603602
09923000787
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