I gave my honda city for service on 8th FEB. I asked for an interior cleaning of the car at a charge of Rs. 1400/-. At the time of delivery it was late in the night so could not check the car completely. I was asked to fill out the feedback form even before the car was handed over to me. The executive "SHEKHAR" seemed professional, so I wrote all the praises for him in the feedback form.
When i noticed the next day that the car wasn't clean... I called him. He assured me that he would call back and have it cleaned. Thereafter, my calls were ignored. The service manager called and said that I had filled a feedback form saying that the car service was satisfactory. Today, while driving, I noticed that the problem of car knocking... was also not resolved. I called again... but no satisfactory reply.
Courtesy Honda seems to claim that their service is NO. 1 in India for Honda dealerships. I however, have no reason to beleive it. Its a shame on HONDA
Think before you go to Courtesy Honda for service or for purchase. Only their name has the word COURTESY, but actually the staff is rude and manipulative.
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