HONDA, REPLACE ENGINE PARTS
I Mohd. Masihullah Zeeshan, bought my Honda Unicorn on the 27th feb from AUTOFIN MOTORS PVT., LTD (Himayath Nagar) Hyderabad Reg no: AP 11 AF 3025 (Frame No: ME4KC09 3B98044598) (ENGINE NO: KC09E 1045512).
At that time of leaving the showroom itself i told them the sound of the motorcycle seems different to which they replied that its bcoz the bike is new and the sound will go once the engine becomes free i.e after some usage.
And on every servicing i told them about the odd sound (loud different beating of engine, irritating noise) and there was low pickup (2nd gear bike gets off on speed breakers), low mileage (only 38), bike runs very rough for the first few kms, even after using choke for the first 1/2 km (even after a halt of just 1 hour)
Every time they replied that the problem will be solved after the servicing, but after the servicing when the problem still remained they told that sound will go after a running of 2000 to 3000 km.
Things went like this for the first free 3 services and i was unable to get my 4th free service as i was out of station
Finally i showed this problem to an outside mechanic and after inspecting the sound of the engine he told that some engine parts need to be replaced.
Now when i strictly & specifically told them that there is defect in the engine, now they agree that yes, it is a manufacturing defect in the engine, BUT they said they cannot change the parts as my warranty is void as i didnt get my 4th free service.
THE WARRANTY ON THE BIKE IS OF 2 YEARS
Now they are telling me it will cost a minimum of 6000 Rs. maybe even more, How can u expect me to shell out more 6k RS for a new bike. WHY shouldl i pay 6000-9000 more on a new bike of RS 66000 (net payment of my hard earned money) which has been run only 6000 km (i am using my other bike most of the time now, bcoz of mileage and sound)
The reason i am writing it this late, is because now the sound has become unbearably loud, and i dont have the money to pay for the repair.
I request you, Honda Motorcycles & Scooter India PVT. LTD (HMSI) to resolve the above problem, if not under warranty then at least as a good will gesture for your customer, as soon as posssible.
Thanking you,
Mohd. Masihullah Zeeshan
Hno: 16-9-682/7/5 Old Malakpet
cell no: 9966159929
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