I am happy to inform you that I am one of the costumer and user of HONDA SHINE Motorcycle. I purchased Honda shine from A.M. HONDA Angadippuram Malappuram on 28/12, Black colour, Frame No ME4JC36 8M88072620 and Engine No. JC36E .9298970.
I have some problem about the Motorcycle. Drive chain and sprockets are not working properly. Within 750 KM of running drive chain stated to loose. Every service and other time I have noticed this problem to the service centre and they told me corrected. Within these eleven months (11250.K.M running) I visited the workshop several time. Still the problem is continuing. After my complaint on 26/09 Honda Perinthalmanna Angadippuram Showroom manager collected the vehicle and done some minor work. After running 250 KM the problem restarted. I had sent an E complaint through your Web Complaint format on 29/11.But you have not responded. Kindly reply my mail through E-mail or through hard copy
So I humbly request you to take my grievance in the right manner and give me solutions for my problem
Hoping your favorable consideration and thanking you in anticipation
Karakunnu Yours truly,
Date: 01/12/09 Abdulla Kollaramban
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