HONDA TWO wheeler
UNSATISFACTORY SERVICE

TO

THE GENERAL MANAGER

HONDA MOTORCYCLES AND SCOOTERS INDIA (PVT.) LTD

GURGAON

I HAVE GIVEN MY HONDA ACTIVA ..VEHILE NO. HR12M-7899 FOR SERVICING AT SHRI KRISHNA AUTO, DELHI ROAD, SONEPAT STAND, ROHTAK AT 10 AM ON 7/10/10..THE ESTIMATED DELIVERY TIME GIVEN TO ME WAS 3PM ON 7/10/10.

WHEN I GET THERE AT 3PM THEN I SAW MY ACTIVA IS IN SAME CONDITION AS I HAVE LEFT..

THIS IS HOW THEY TREAT THEIR CUSTOMERS.

THEN THEY ASKED ME TO COME NEXT DAY ..i.e. 4PM ON 8/10/10..WHEN I WENT THERE AT 4PM THEN THEY GAVE ME THE EXCUSE THAT THE CLUTCH PLATE IS OUT OF ORDER... THEN THEY GAVE ME DATE OF 9/10/10 AND TIME 6PM..

WHEN I GET THERE AT 6PM ON 9/10/10.

THEN ALSO MY ACTIVA IS NOT YET SERVICED... GIVING ME THE SAME REASON OF CLUTCH PLATE..SO THIS IS THE CUSTOMER SATISFACTION OR UNSATISFACTION... PLZ ATTEND THIS..

YOUR CUSTOMER

PREM KATYAL

9466905941