Purchased a Honda Two Wheeler, Green & Black Combination DIO No. HR26BB3793 from Nawab Honda (Haryana).
I always had an issue with the Service Center, since their service Standards were not up to the mark like
* No Calls of reminders regarding General Service Due Date recieved.
* Service not upto the mark despite of explaining minute issues the vehicle had.
On 18-08, There was a accident in Noida (Near DND fly away) during my transit to Office and the Vehicle was totally smashed off.
Post which I left my vehicle for Repair in Sangam Honda (Saibabad - Ghaziabad) tentative date being 18th of Sept and decided to claim Insurace Cover against the repair and spare replacement charges occured.
Post several reminders my vehicle was delivered on 27-Sept, in a incomplete position.
* I compromised on the Indicator Lamp & Tail Lamp replacement with Orange color as they told that the White Color Lamps were Out of Stock which my Vehicle Initially had.
* My Vehicle was deliver naked with No Side Sticker on the either Side of the Body.
Currently the Side Cover of the body is completely Black and looks Odd.
* I was promised for a call back to provide the Stickers in a short while and recieved only one call and no call there after.
* I've made several follow ups with the Vendor and recieve no response except they say that they've not recieved the Stickers.
* When i Checked with the Store Team in Sangam Honda, they have not even raised a PO for the Side Stickers which is an Irony and very Annoying incident.
* After all this drama when I spoke to Insurance, got a response that Service Center has not given payment details and reciept to Insurance for further processing of the same.
Am now frustrated and awaiting for early revert.
If this complaint is not treated seriously, i bet i would go to any extent to sue the company for the under standard service that they are rendering to Customers and claim for a new bike in lieu of the Annoyance they have created.
Chandrashekar R
7838380308
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