Dear Mr Jagjit Singh,
I rasbihari lalwani son of brijkishore lalwani whose name i had booked a honda unicorn bike at ur pilot 2 wheelers showroom at chembur on 10th feb 10 at taht time i was told that within 45 days i have to make the payment & within 60 days i will get the bike on road by mr sunil ur staff at chembur branch.
Now after 45 days when i had gone to your showroom at 26th march Mr sunil was not interested in talking to me & he told mr vaibhav to attend.
Mr vaibhav was not interseted in taking payment after speaking to Ms Rekha he took a post dated cheque of 10th april from me & i was given in writting that i will get the delivery by 25th april. I had booked the bike for 66000/- but when i gave the cheque i was asked to pay 68000/- as the bikes price had increased accordingly i paid rs 68000/ -.
Now 1 week after that i am getting a call that the bikes price have been further increased to 70000/- & i will get the delivery in May.
This is not at all fair you are the cheating the customer firstly by not giving the delivery on time & secondly by asking more money everytime & on top of that ur salesman Mr vaibhav has no manners to talk to a customer he is not helping m solving the problem rather he is talking to rudely & keeping the phone. This is not the way to speak to a loyal customer who has waited 3 months to buy a honda (although making cash payment) bike instead of bajaj bike such type of customer service is not accepted at all.
Now i accept a solution from your side fort the above scenario.
Kindly look into the same or get back to me as earliest or else i have to move to the consumer court as i am myself working in the managerial level in reatail industry.
Please call & solve the issue will be waiting for your reply & call asap.
Thanks & Regards,
Rasbihari. B.Lalwani.
9819169094.
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