From,
Renjith
Puthalath House
Keezhattoor
Taliparamba
Kannur
Kerala
Sir,
My Consumer number is 614437 with m/s UniversalGasAgencies, Taliparamba, Kannur, Kerala. Very sorry to inform that this agency is very delay in supplying of cylinders even after booking 30days and they are not attending phone calls, while calling always i got the message that phone is temperarly out of order or a beep sound (engaged tone). When a personally went their office what they are always telling that you are in waiting list or your number is down in the order. I noticed that this agencey is giving cylinders without booking or the same day of booking to their friends relatives or those who are close to them. Here i am giving an example that is, On April my booking number was 293913, I patiently waited for my cylinder, that day the delivery vehicle came our area and i asked what was the booking number they are supplying that time, they told 296462.Immediately i asked for gas but told they dont have stock, i went their office and shouted, they told give you that evening but i got after 3 days. I am sorry to tell you that i am not in a position to visit their office freequently. This is happening over years. Please take necessary action.
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