Inconsumercomplaints.com » Cars & Transport » Review / complaint: Hyundai - Customer Harrasment | News #283992

Hyundai
Customer Harrasment

My name is Amit Batra and I am staying in Noida (Uttar Pradesh)

I purchased Hyundai – i10 era in Feb and few days back (on 13 Nov) I met with an accident in which my car bumper and left head light got damaged.

I immediately called the Khanna Hyundai - Yamuna Nagar (Haryana) as I purchased car from there and also I was going there for a family function.

They assured me to bring the car in their service station and the car will be ready by 14 Nov evening.

I went to their service station (250 kms from Noida) on 14 Nov morning.

They took my car and there was no painter to paint the bumper but they always promised me to get it done in a day.

I spent whole day of 14 and 15 Nov in the service center but no one was ready to do even a small work.

Not only this, on 15 Nov they even told me to take my car back to Noida as they don’t have painter available.

I personally contacted the painter and requested him to paint my car’s bumper.

I had the worst experience of my life in those 2 days.

If this is the service Hyundai provides to their customers then everybody will think twice before buying Hyundai’s vehicles.

Also I would like to add that I haven’t even get my corporate discount check from Hyundai.

Please look into the matter and do the needful.

Car Model – i10 era

Make – 2010

Number – HRO2V 7576

Dealer – Khanna Hyundai

Yamuna Nagar

Haryana

(135001)


Company: Hyundai

Country: India   State: Haryana   City: Yamunanagar

Category: Cars & Transport

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