Dear Sir,
I have purchased an i10 Magna1.2 Car from your authorized dealer M/s Pioneer Hyundai, MRG Auto Pvt. Ltd., GT Road, Sherpur, Ludhiana-141003 (Punjab), vide Invoice No. H201100455 dated 09-07, under exchange offer scheme. In this regard, I have submitted all the required documens with your dealer within stipulated period and also dispatched all the documents i.e. copy of R.C. of my old car, copy of R.C. (transfer) of my old car & copy of R.C. of i10 through e-mail [email protected] to [email protected] on dated 05-10as per instructions given by Mr. Saurav and Mr. Amrinder (representatives of your authorized dealer Mrg Auto Pvt. Ltd.), which was received by Mr. Saurav and Mr. Amrinder (Ludhiana), which I confirmed telephonically from them, but after my several correspondence with the said dealer/representatives, I have not received exchange bonus till date. The details of my talking/correspondence with the representatives of the above said dealer is as follows :-
1. On 15-10 with Mr. Saurav and Mr. Amrinder on phone no. 01613915815, they confirmed me to submit the documents to Hyundai.
2. On 19-10 with Mr. Amrinder on phone no. 07355220456, he checked and then told me that the documents are under process.
3. On 14-11 with Mr. Amrinder on phone no. 07355220456, he told that the documents are being sent to Hyundai.
4. On 02-12 with Mrs. Satvinder Kaur on phone no. 911613915803, who checked and called back me and committed that your cheque will be disbursed upto January.
5. On 06-01 with Mr. Parveen on phone no. 07355220456, not responded.
6. On 17-02 phone no. 07355220456, not responded, then with Mr. Parveen on phone no. 09915975701, who has given e-mail ID [email protected] and told me for further correspondence on this mail.
So, after their suggestion, I am sending this mail to your goodself, with the hope that my payment against exchange offer will be sent immediately and kindly reply through this mail as soon as possible. I have suffered too much harassment. Even I have sent my account number also to your above said dealer, to deposit the amount in my account directly.
I shall be highly thankful to you. Waiting for positive response please.
Thanking you
Neeraj Gupta
09418467425
09882488425
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