Dear Management
I am Bethanasamy M from Bangalore. I had renewed my Two Wheeler Policy today at 10.30 am and still i did'nt get any policy documents (paid through Online). I had called customer care (18002666 and other toll free number which is not remember), they told system fault and transfer to accounts department they also told same things even they unable to give an compliant number too. Now i am facing problem, Today afternoon @ 4pm, paid penalty of 300/- Rs without Insurance, but i had paid insurance online at morning mentioned above.
No other company is doing like this. Even my relation is working in Bharthi AXA. Its poor service from ICICI Lombard. I havent expect this from you guys. Without any proof you people had deducted from my account. You face big problem in this issue.
And evening also i had call to CCare, same responds from your agent. They cant able to provide compliant number also. If its not resolve today, i will go for other insurance company please return my money back. Or i will go for consumer court.
Policy No : 3005293352/0000014736
Renewal Cover Note : 58708146
Transation ID : 0214230054
Contact me @ 09241781812 / 09742260323
Note:
While talking with agent and they are disconnection the services. Make clear on this concern.
--
Bethu:-)
(9241781812)
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