To,
The General Manager
Northern Railway
Delhi
Sir,
my complaint is regarding non-issue of platform tickets at counter number.19 of ajmeri gate side of new delhi railway station. Today i had gone to the railway station to meet my uncle and aunt, who were travelling my BBSR rajdhani exp to BBSR. For entering the platform i had gone for one platform ticket, then i saw a board displaying in large fonts above counter number 18 to 20 about the issue of platform tickets from any of the counters in que.by reading this i standed in que for platform ticket at counter number 19. but the clerk in counter number 19, strictly refused to issue me the platform ticket and directed me to go for counter number 13, i also reminded him of the board on which it was written. it was 16:40 at that time. as the train was scheduled to depart at 17:15, still left with no option i have to stand in long que of 50 people to get one platform ticket. if this is the motto for issuing platform ticket from a single window, it's my humble request to kindly remove such flimsy boards to relieve people from harassment.
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