To
The Railway Minister
I have not received the refund in case of train cancellation even after 18 month of continuous follow ups. Trail mail of follow ups is self explanatory. Each time I am getting the same respnse that they have given reminder and credit will be given after confirmation.
Vimal
09936500123
&-- Forwarded Message &--
From: tdrprocess
To: [email protected]
Sent: Wed, 2 Dec 15:44:08 0530 (IST)
Subject: Re: [Fwd: Fwd: Email From IRCTC -(refund of money)]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. 6216454897 has been forwarded to CCM/South Eastern Railway on dt. 24.06.08. We have already issued Reminder No. 1, 2, 3 & 4 dt. 06.04.09, 24.07.09, 28.08.09 & 04.11.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 5 dt. 02.12.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
Regards,
Sanjay Suman
[email protected]
Ph: 011- 23345900
[email protected] wrote:
Can you call me. I am not able to contact you due to continious busy of your contact number.
Vimal
09936500123
&-- Original Message &--
From: tdrprocess
To: [email protected]
Sent: Mon, 30 Nov 07:45:10 0530 (IST)
Subject: Re: [Fwd: Fwd: Email From IRCTC -(refund of money)]
Dear customer, Sorry for the inconvenience. Kindly note that your refund case of PNR No. 6216454897 has been forwarded to CCM/SER on dt. 19.06.08. Refund yet not received from concerned railway. We have also sent a reminder 1, 2, 3 & 4 with all the papers pertaining to your refund case to concerned railway on dt. 06.04.09, DT.24.07.09, DT.28.08.09 & DT.04.11.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.. Regards, Raman Raut
[email protected] Ph: 011- 23345900
[email protected] wrote:
Pls let me know the status of my refund and also provide me detail of Person responsiable for RTI. I will esclate the matter under RTI that I am chasing for my refund since last 18 months and you have not done any thing against the officials who are not responding to your reminders and harrasing the customer.
Regards
Vimal
09936500123
&-- Original Message &--
From: tdr
To: [email protected]
Sent: Thu, 19 Nov 07:58:47 0530 (IST)
Subject: Re: [Fwd: Fwd: Email From IRCTC -(refund of money)]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. 6216454897 has been forwarded to CCM/South Eastern Railway on dt. 24.06.08. Refund yet not received from concerned railway. We have also sent a reminder with all the papers pertaining to your refund case to concerned railway on dt. 06.04.09, 24.07.09, 28.08.09 & 04.11.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..
Regards,
Ved Prakash
[email protected]
Ph: 011- 23345900
[email protected] wrote:
I am least concern with your reminders. pls let me know why i have not been credited refund in my account in case of train cancellation. I am fedup with your same reply. This is my last reminder and now i wll file the case with consumer forum.
&-- Original Message &--
From: tdr
To: [email protected]
Sent: Wed, 4 Nov 16:27:18 0530 (IST)
Subject: Re: [Fwd: Fwd: Email From IRCTC -(refund of money)]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR
No. 6216454897 has been forwarded to CCM/South Eastern Railway, Kolkata
on dt. 24.06.09. We have already issued Reminder No. 1, 2, & 3 on dt.
06.04.09, 24.07.09 & 28.08.09 to concerned railway to chase up the case.
But despite reminder refund yet not received from the concerned railway.
Now we are sending a Reminder No. 4 dt. 04.11.09 with all the papers
pertaining to your refund case to concerned railway to chase up the
cases. As soon as refund, if any, received it will be credited to your
card account.
Regards,
Shiraj Ahmad
[email protected]
Ph: 011- 23345900
[email protected] wrote:
Its really surprising that evenafter 15 months I have not received my
tickets in case of Train Cancellation. This is not the case of ticket
cancellation which required detail verification. Train cancellation
detail was available with all the department and you people are simply
harrasing the customers.
Please give me contact number / mail id of your higher authorities for
esclating the matter.
Regards
Vimal
&-- Original Message &--
From: tdr
To: [email protected]
Sent: Fri, 28 Aug 09:30:24 0530 (IST)
Subject: Re: [Fwd: Fwd: Email From IRCTC -(refund of money)]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR
No. 6216454897 has been forwarded to CCM/Southern Railway on
dt.24.06.08. We have already issued Reminder No.1 & 2 dt.06.04.09 &
24.07.09 to concerned railway to chase up the case. But despite
reminder refund yet not received from the concerned railway. Now we
are sending a Reminder No.3 dt. 28.08.09 with all the papers
pertaining to your refund case to concerned railway to chase up the
cases. As soon as refund, if any, received it will be credited to your
card account..
Regards,
Ved Prakash
[email protected]
Ph: 011- 23345900**
* *
* *
[email protected] wrote:
Status pls.
&-- Original Message &--
From: tdr
To: [email protected]
Sent: Fri, 24 Jul 16:21:35 0530 (IST)
Subject: Re: [Fwd: Fwd: Email From IRCTC -(refund of money)]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR
No. 6216454897 has been forwarded to CCM/South Eastern Railway,
Kolkata
on dt. 24.06.09. We have already issued Reminder No. 1 dt.
06.04.09 to
concerned railway to chase up the case. But despite reminder
refund yet
not received from the concerned railway. Now we are sending a
Reminder
No. 2 dt. 24.07.09 with all the papers pertaining to your refund
case to
concerned railway to chase up the cases. As soon as refund, if any,
received it will be credited to your card account.
Regards,
Shiraj Ahmad
[email protected]
Ph: 011- 23345900
[email protected] wrote:
Status pls.
&-- Original Message &--
From: tdr
To: [email protected]
Sent: Mon, 6 Apr 20:47:19 0530 (IST)
Subject: Re: [Fwd: Fwd: Email From IRCTC -(refund of money)]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case
of PNR
No. 6216454897 has been forwarded to CCM/South Eastern
Railway, Kolkata
on dt. 24.06.09. Refund yet not received from concerned
railway, so we
are sending a reminder with all the papers pertaining to your
refund
case to concerned railway on dt. 06.04.09 to chase up the
cases. As soon
as refund, if any, received it will be credited to your card
account.
Regards,
Shiraj Ahmad
[email protected]
Ph: 011- 23345900
care wrote:
*Dear Team, *
Please see the matter.
[email protected]
*Thanks & Regards*
*Asifa*
*[email protected]*
*www.irctc.co.in*
*011-23340000*
&&-- Original Message &&--
Subject: Fwd: Email From IRCTC -(refund of money)
Date: Thu, 2 Apr 09:03:31 0530 (IST)
From: [email protected]
To: [email protected]
CC: [email protected]
I am yet to get refund even after 8-9 months. You are
suppose to take 90 days for refund. Pl. provide the status
of my refund.
Vimal>
From: "care"
To: [email protected]
Sent: Friday, 17 October 6:48:27 PM GMT 05:30
Chennai, Kolkata, Mumbai, New Delhi
Subject: Re: Email From IRCTC -(refund of money)
Dear Customer,
With regards to your mail we would like to inform you that we have
forwarded your request to the concerned department. You will get back
reply shortly.
Thanks & regards
Sunil Kumar
[email protected]
www.irctc.co.in
011-23340000
[email protected] wrote:
Pl. let me know the status of my refund. I have not
received my refund even after 120 days without any
fault of mine. In case of train cancellation we get
refund immediately from station counter in case of
ticket reservation from railway booking. But I am
suffering this because I have booked ticket through IRCTC.
Pl. resolve the issue immediately.
Details are as under:-
Name: Vimal Kishore
Train no. 2813/Steel Express
Date of Booking 19.06.2008; Date of Journey 19.06.2008
Station of Boarding: Howrah, Destination Tata Nagar
PNR no. 6216454897; Trans Id : 0052808297
Thanks & regards
Vimal
Dear Customer,
Thanks for showing interest in our site. In this case
we are forwarding your case to railways for the TDR
process. Railways will check all the matters and
decide what amount should be refunded and this all
process takes 90 days or more. Once the railways
refunded your amount, we will credit to your same account.
Thanks & Regards,
Amit,
[email protected]
www.irctc.co.in
&-- Original Message &--
From: [email protected]
To: [email protected]
Cc: [email protected]
Sent: Monday, June 30 3:40 PM
Subject: Fwd: Re: Email From IRCTC -
***********************
No virus was detected in the attachment no filename
***********-***********
Dear Sir/ Madam
I have purchased ticket vide transaction ID no-
0052808297 for steel express dt. 19/06 which got
cancelled and the same was requested through
below mail for cancellation and again confirmmed over
phone service that you have received the mail and
request and the same full be refunded
in my accounts in 3 days. But even after 11 days I
have not received my refund.
You are requested to immediately refund the amount.
Vimal Kishore
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