Indane LPG domestic
Non Delivery of refill cylinde

I have a gas connection with (Indane) Agnihotri Gas Service, Shop No 10, Godavari Complex in Sector 37, NOIDA, UP. Tele 0120-4319765

(1) The delivery is usually delayed.

(2) They never intimate when the cylinder would be changed as is done in HP Gas.

(3) If one inquires, they say house was found locked so the booking is cancelled therefore book again.

My consumer No. is 40844 I had booked refill on 15 Feb'12, till date no delivery has been done. The girl handling phone says since 22 Feb it will come daily but till now i have yet to receive it. I have telephonically filed a complain at the toll free Number they promised action within 48 hrs and complaint no was to be forwarded but no action has been taken yet nor has the complain no sent.

I have a humble request firstly they should not give misleading information and they should intimate the day cylinder is being delivered or tell customer to collect their cylinder same day if house found locked.and also inform that booking has been cancelled.

Request for favourable action please.