This is to bring to your notice that consumers of Gandhi Gas Agency of Indian Oil Corporation, located in Gandhi Nagar, New Delhi, face a lot of problems in getting refill of their LPG gas cylinders. As per the procedure of Gandhi Gas Agency, booking for a refill cylinder is accepted only after 25 days of supply of the previous cylinder and it takes another 15 days after booking before the cylinder is delivered. It means, a refill cylinder is supplied after a gap of more than 40 days. The personnel manning the gas agency are very inconsiderate, rude and evasive and they don’t listen to the problems of the consumers. Myself and my husband are both in central government service and we face a lot of inconvenience when the gas suddenly runs out.
You are therefore requested to look into the above problem and redress it expeditiously.
Thanking you in anticipation.
Sulochna Dhall,
A91, West Azad Nagar,
Gali No. 3, Chachi Bldg.
Delhi-51.
Consumer No. 10808
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