Dear sir,
i've booked a ticket on 22.12.2009 13:57, at Goregaon Reservation counter for nizamuddin from bandra terminus on NZM Garib Rath express (2909) for 24.12. and status was WL 411, But when i was about to board th train with waitlist ticket WL 204, it was said to me i can not board on train with WL ticket, so i decided to cancel my trip.
and after coming out of Bandra Terminus i called up Railway Helpline number (139), and there i was said by railway appointed call centres people that i can cancel my ticket till 12 noon of 25.12. so i thought i can give the ticket to my staff to get it cancelled by next morning, and tried my luck at airport but i did not get any ticket there as well. next day when i reached at Goregaon Reservation counter again it was said to me that ticket cannot be cancelled at 11:45 A.M. And they directed me i should go to railway senior official.
My ticket detail are.
PNR - 852 5450 525
Ticket No. - 03655674
Destination - BDTS -NZM
name - Prashant Sinha
contact no. 9321046944
9619946944
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