Dear Sir,
my mother was travelling in ndls kanpur shatabdi 2033 UP on dated 12th june alone. she was not able to get reservation due to charting done . she got an urgent work to come from kanpur to delhi. we got to know there are 118 seats were available in the chair car after the charting done.
so she enters in the train with general ticket from kanpur to delhi costing 108. When the TC came to her she told the TC as seats are available so kindly make my tickets. But TC told This ticket is worth less for this train and your are as a without ticket so you have to pay penalty.
She told ok kindly make the ticket then she gave the seat 56 in coach C5 and tc told her to give money to pantry car person.then pantry car person taken the money rs 1240/- and give excess fare ticket but ticket mentioned the fare 620 and excess fare of 620 due to excess wt but she was having only one bag . she is 48 years old.
Kindly Reply us as soon as possible because they asked the charge for the food also . kindly do the need ful.
Ashish Sharma
122/615, SHASTRI NAGAR
KANPUR, UP
MB. NO. 9212721769
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