I am a railway agent so i book tickets for customers
In e ticket railway charges Reservation charges 20/- for Sleeper & for Third A/c 25/- per passenger
In e ticket charging reservation charges is not justified because reservation charges are charged for normal tickets which are booked from Reservation Counters of Indian railway to meet their expenses.
Wherever as in e ticket Reservation Counters have no role to play so charging reservation charges to e ticket is invalid.
To book e ticket agent should be commission in the form of reservation charge so that to promote railway agent and people book ticket from nearby railway agents
Agent pays yearly charges for agency so charging IRCTC 10/- for sleeper and 20/- for AC per ticket is not justified.
On one way railways want to promote railway agent and booking from IRCTC instead of that they stopped booking for tatkal from 8:00 am to 9:00 am.
Railway should think about expansion to meet the demands where as charging more in the form of tatkal.
It's a clear case of cheating to people by saying that fares are not hired. but we know that quota for tatkal are increased.
It's not a complain, but it is against rules which are not correct
Hope for the best solution
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