Hello Sir,
This regarding IRCTC issue. In otherwards, I can say it's worst services from India Railways. Regarding Tatkal services, It's worster than any other. I have tried to book tickets from Sec'bad to Tirupathi in Tatkaal Quota through IRCTC on 23-12 from 8:30 am for journey on 25-12. Because of IRCTC serever down (Confirmed by IRCTC People), the website has not opened. It has taken me nearly one and half an hour. If server is down means, I thought this for all the passengers who are trying for book the tickets through IRCTC. But the surprising thing was here happened. When the site has opened at around 10:10 am (since site too slow to check seats availability which has taken me nearly 20 min), I got the information that WAITING LIST FOR ALL THE TRAINS (SLEEPER CLASS). When I called the Railways enquiry for this, they are saying that all the passengers maybe booked through counter. A normal person can think easily how foolish answer it is. My question is
" Is that answer acceptable? Don't you people think that what has happened over there? " This is not for a single time I have faced, this is third time same thing was happened (SERVER DOWN UPTO NEARLY ONE AND HALF AN HOUR FROM THE TIME THEY STARTED ISSUING TATKAAL QUOTA TICKETS AND TATKAAL QUOTA IS FULL). ANY ONE CAN SAY THAT THEY (INDIAN RAILWAYS) ARE INTENTIONALLY NOT ISSUING THE TATKAAL QUOTA TICKETS THROUGH IRCTC BECAUSE THEY (INDIAN RAILWAYS) HAVE GOOD RELATIONSHIP WITH TRAVEL AGENTS. (I AM SURE ONLY BECAUSE OF COMMISION). JUST GO TO ANY TRAVEL AGENCY, THEY WILL CHARGE MORE AND WILL ISSUE THE TICKETS EVEN 2 HOURS BEFORE OF JOURNEY TIME BY TAKING MORE MONEY. JUST THINK HOW IT'S POSSIBLE WITHOUT SUPPORT OF INDIAN RAILWAYS? I WOULD SUGGEST STOP ISSUING THE TATKAAL QUOTA TICKETS THROUGH IRCTC SINCE IT'S NO USE FOR NORMAL PEOPLE AND ALSO I WOULD SUGGEST DON'T WASTE THE PASSENGER'S TIME BECAUSE OF YOUR (INDIAN RAILWAYS) BENEFIT. PLEASE AND PLEASE SOME ACTION HAS TO BE TAKEN AGAINST OF THIS ISSUE. IT'S NOT ONLY SINGLE PERSON'S PROBLEM IT'S FOR ALL THE PASSENGERS WHO REQUIRE TATKAAL QUOTA RESERVATION IN AN EMERGENCY.
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