Fw: Re: train canceled in mid way plz refund my amount
Thu, November 12 8:52:48 PMFrom: Niraj pal View Contact
To: etickets
Cc: [email protected]
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dear sir this mail regarding pnr 2515998390, this is last reminder to u plz return my money of this ticket
thanks
niraj pal
9720169282
&-- Forwarded Message &-
From: Niraj pal
To: [email protected]
Cc: etickets
Sent: Wed, February 25 3:05:48 PM
Subject: Fw: [Indian Railway Catering Tourism Corporation #20253] Fw: Re: train canceled in mid way plz refund my amount
dear sir from a long time i have informed u that i was journy for jammu to kolkata and train canceled in mid way at lucknow so i am requesing to u plz refund my money and u told me after 90 days ur money will be credit in ur acount but after 6 month my refund money is not credit in my acount so i am requesting to u plz do it as soon as possible or i take legal action in consumer forum
all the detail about train and pnr are given below
thanks
niraj pal
& On Tue, 12/2/08, Care One User wrote:
From: Care One User
Subject: [Indian Railway Catering Tourism Corporation #20253] Fw: Re: train canceled in mid way plz refund my amount
To: [email protected]
Date: Tuesday, December 2, 11:09 PM
Dear Customer,
Please note that we have received your mail and your refund will be
processed through TDR (Ticket Deposit Receipt). Refund under this
category is processed by the railways under the present commercial
rules and this process takes minimum 90 days or more. Once the refund
is received from the railways the balance will be credited to your
account.
Thanks & Regards,
Amit ranjan
[email protected]
www.irctc.co.in
011-23340000
On Sat Nov 29 11:26:24 [email protected] wrote:
> dear sir from a long time i am told to u regarding my train canceled
> in mid way and all the passanger found his refund money from
> lucknow station but i am as a e- ticket costemer still not find his
> refund money so i am requestin to u plz do need ful as soon as
> possible
>
thanks
>
niraj
> pal
>
>
> &
> On Thu, 10/23/08, Niraj pal wrote:
>
> From: Niraj pal
> Subject: Re: train canceled in way plz refund my amount
> To: "etickets"
> Cc: [email protected]
> Date: Thursday, October 23, 8:52 PM
>
>
>
>
>
>
>
> DEAR SIR WHAT U SAID I DONT UNDERSTAND BECOUSE ALL THE PASSENSER OF
> THAT TRAIN TAKE HIS FULL TICKET AMOUNT FROM CURRENT RESERVATION
> WINDOW ONLY E- TICKET PASSENSER FASE THIS PROBLEM, THIS WAS
> RAILWAY MISTAKE, HE CANCELED THE TRAIN IN MID WAY AND WE FACE
> PROBLEM SO I AM REQUESTING TO U PLZ CREDIT MY REMBURSMENT AS SOON
> AS POSSIBLE
> THANKS
> NIRAJ PAL
>
> & On Thu, 10/23/08, etickets wrote:
>
> From: etickets
> Subject: Re: train canceled in way plz refund my amount
> To: [email protected]
> Date: Thursday, October 23, 8:04 AM
>
>
>
>
>
>
> Dear Customer,
>
> Thanks for showing interest in our site. Kindly note that e-ticket
> cancellation can be done up to the chart preparation, after making
> chart e-ticket cancellation not allowed. In this case we are
> forwarding your case to railways for the TDR process. Railways
> check all the matters and decide what amount should be refunded and
> this all process takes 90 days or more. Once the railways refunded
> your amount, we will credited to your same account.
>
> NOTE: Now you can file the TDR at our website by following below
> steps:
> 1. Login to irctc.co.in
> 2. Click on File TDR link under “My transactions” and select
the
> PNRno.
> 3. Fill the required details and click on submit button.
>
>
>
> Regards
> Kumkum Sharma.
> [email protected]
> www.irctc.co.in
>
> &-- Original Message &--
> From: Niraj pal
> To: [email protected]
> Cc: [email protected]
> Sent: Wednesday, October 22 10:50 PM
> Subject: train canceled in way plz refund my amount
>
>
>
>
>
>
> dear sir i have been booked a ticket for kolkata from jammu thier pnr
> no is 2515998390 and train no is3152 and date of journey was
> 21.10.08 but train was canceled in lucknow on 22.10.08 at 8.00pm so
> i am requesting to u plz canceled my ticket and refund my amount in
> my acount
>
thanks
>
niraj
> pal
>
> & On Sun, 10/19/08, [email protected] wrote:
>
> From: [email protected]
> Subject: Email From IRCTC
> To: [email protected]
> Date: Sunday, October 19, 12:56 PM
>
>
>
>
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>
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>
> Dear Customer,
> Thank you for using IRCTC's online rail reservation
facility.
> Your e-ticket has been booked and the details are indicated below.
> Please take a printout of the Electronic Reservation Slip (ERS) OF
> YOUR TICKET FROM YOUR Booked Tickets History page. You will carry
> this printout along with the Original Photo Identity Card as
> mentioned in the ERS, while traveling. Both these will be examined
> by ticket checking staff on stations/trains for verification
> purpose.
>
>
>
>
>
>
>
> Click here to claim your Free Personal
> Accident Insurance worth INR 1, 00, 000.
>
>
> Booking details:
>
>
>
> PNR No
> 2515998390
>
> Train No
> 3152
> Train Name
> SEALDAH EXPRESS
>
> From
> JAT
> To
> CP
>
> Date
> 21-10
> Class
> 2A
>
> Boarding Point
> JAT
> Reservation Upto
> CP
>
> Quota
> Tatkal
>
>
>
>
> S#
> Name
> Age
> Sex
> Seat/Berth
> Coach
> Status
>
> 1
> NIRAJ PAL
> 028
> Male
> 0023
> A1
> CONFIRM
>
> 2
> NEELU PAL
> 024
> Female
> 0024
> A1
> CONFIRM
>
> Total Fare
> 00004408
>
> For cancellation of your ticket, please log in to your account, select
> the PNR you wish to cancel and cancel your ticket online.
> Cancellation of your e-Ticket is possible only on the website
> www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation
> can be done till the time of chart preparation for the train which
> is normally 4 to 6 hours before the scheduled departure of the
> train from the train originating station.(For trains starting up to
> 12 in the afternoon the chart preparation is usually done on the
> previous night).
> You can cancel any of the passenger names from the list of passengers
> on this ticket without affecting the ticket as a whole. If User
> wants to cancel the master passenger, any passenger in the same
> ticket can be opted as master passenger by the user.
> For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now
> approach the nearest Railway Reservation Office with
>? ElectronicReservation Slip? print out and photo identity proof
> mentioned in the? Electronic Reservation Slip? at least 24 hours
> before the scheduled departure of train as per existing Railway
> rules.
> Once you have cancelled your ticket, the fresh details and changes
> made by you will be available on the Cancelled e-Tickets History
> (as a link to site) The refund amount due to you after cancellation
> will be credited back to the same account which you had used for
> booking the ticket.
> Now users can check their refund status online by clicking 'Refund
> status' link after logging in. If by any reason you are unable to
> cancel your ticket on the website till the time of charting and
> also unable to perform the journey, please send a mail to
> [email protected] at the earliest giving the details of your
> claim. We will represent your case with the Railways Claims Wing.
> However since this is a long drawn-out process. If the user wishes
> to cancel his E-ticket, he can do so till the time of chart
> preparation for the train (which is normally 4 to 6 hours before
> the scheduled departure of the train from the train originating
> station.(For trains starting up to 12 noon the chart preparation is
> usually done on the previous night). Similarly these and any other
> claims/contingencies on this e-ticket may be conveyed to us at
> [email protected] for processing. For any further assistance,
> please contact us at us at 24*7 Hrs. Customer Support at
> 011-23340000, MON - SAT (10 AM - 6 PM) 011-
> 23345500/4787/4773/5800/8539/8543, Fax no. 011-23345900, Chennai
> Customer Care 044 - 25300000 or mail us at [email protected].
> Just dial 139 from your landline, mobile & CDMA phones for railway
> enquiries.
>
> *************************** Information******************************
>
> For any enquiries or information regarding your transaction with
> IRCTC, do not
>
> provide your credit/debit card details by any means to IRCTC. All your
> queries
>
> can be replied on the basis of 10 digit IRCTC Transaction id/ PNR
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> ******************************************************************
>
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>
> Warm Regards,
> [email protected]
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