Inconsumercomplaints.com » Cars & Transport » Review / complaint: Indian Railways - In efficiency of officers and unbearable delays | News #328763

Indian Railways
In efficiency of officers and unbearable delays

Dear sir / madam

I am travelling by 12810 Howrah Bombay Mail (on 25 Feb 11) my coach no is A2 birth no 23 (PNR No 615-2276897). The details of horrific management my Indian Railways is as follows :-

- The train had to start on 23 Feb 11 at 2015 hrs but it started at 0530 hrs on 24 Feb 11, nine and a half hours late, reason cited for delay is that for last one year all trains moving out of Howrah towards Mumbai are getting delayed because of maoist threat. Its ridiculous that rather than punishing the maoists thousands of passengers every day are being troubled. what kind of mis-governance is this?

- Secondly they have delayed the train by fourteen more hours because of an accident between two goods trains. They have diverted the train and at every station it is standing for hours even a change of engine at Titilagarh station has taken 2 hrs. So the total delay is now 26 hours for a journey of twelve hours when there was an alternate route also available. we could clearly witness the lack of decision making and coordination in the organisation.

- Thirdly there is a group of Chinese nationals who are travelling in the same coach. There is no assistance for them and there is no one accountable who is telling any thing. These foreigners have to go to Champa which has already been skirted. few fellow passengers are helping them.

- There is a screaming need of a competition for Railways and private players should be given entry to this sector or else Railway staff will never leave their Chalta hai attitude and continue to harm National image and growth.

- I request u to please send this note to Respected Prime minister and Madame Mamta Banerjee who needs to take care of the affairs of Indian Railways.

Regards

Harshal Dixit


Company: Indian Railways

Country: India

Category: Cars & Transport

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