I HAVE BOOKED MY TRAIN TICKET VIDE PNR NO.854-3185293 ON 20.5.2011 FOR TRAIN NO.12170 DATED 11.6.2011 FROM SOLAPUR TO DADAR IN AC CHAIR CAR VIDE COACH NO.C-1 WITH SEAT NO.66, 67, 68, AND ACCORDINGLY WIFE WIFE ALONGWITH 2 DAUGHTERS AND 1 SON BOARDED THE AC CHAIR CAR FROM SOLAPUR STATION AND WERE ALLOTTED SEAT, BUT AT PUNE STATION TICKET COLLECTOR CAME IN COACH AND DIRECTED THEM TO VACATE THE SEAT AS SAME WAS BOOKED IN SOME OTHER PASSENGER NAME FROM PUNE TO MUMBAI. WITH OUT ANY ALTERNATIVE SHE HAS TO GET DOWN FROM THE TRAIN AND CATCH A BUS FROM PUNE TO MUMBAI. AND SAME THING HAPPENED ON OTHER TICKET VIDE PNR NO.854-3214782 DATED 31.5.2011 AND I HAVE LODGED COMPLAINT EARLIER AND THIS IS SECOND TIME .WHEN RAILWAYS HAVE SOPHISTICATD CENTRALISED RESERVATION SYSTEM THEN HOW SUCH THINGS HAPPEN. DUE TO DEFICIENCY AND NEGLIGENCE OF RAILWAYS PASSENGER ARE PUT TO LOT OF INCONVENIENCE AND MENTAL HARRASSMENT . I PRAY FOR ADEQUATE MONETARY COMPENSATION AND REFUND OF TICKET CHARGES ALONGWITH CHARGES FOR TRAVELLING FROM PUNE TO MUMBAI VIA BUS ROUTE.
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