This is the laid back attitude and misbhehaviour by your staff at lucknow airport, i had a flight for lko to mumbai on 3rd of october flight no.6e341 the flight time was 13.00, and i reaached there at 12.31 (at your counter) exact and on my way to airport i phoned them and informed them to, pls do a telephonic check inn and they said its fine and when my wife (ragini) went inside the airport at your counter they said boarding is closed, what is this how can you say that she had a connecting flight from mumbai, which she missed at unfortunetly wasnt able to meet her old parents after 3 yrs and this made her faint and no body from indigo staff had courtesy to help, inspite the way they were talking to the customers that is not acceptable at all, i will take issue to the consumer court and will send a letter to aviation ministery, what kind of mental harresent and depression my wife faced after this whole episode, and believe me i will esclate this to the higher ups of indigo till MD&chairman, that this kind of attitude is been given to the customers by private airline like indigo and i will write a blog on consumer site and let make people aware what indigo is doing, its better to travel by train but not by indigo, and provide me the email of md and chairman else i will have to go to the honrable court for this .you cant even imagine the pain of my wife, what she is going through but i wont let this happen to any other customer.i am sending mails but no one is responding, is this ia the way you treat your custmers.my mobile no is 9415018889
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