I was having ticket (Ref: Z3F9BH) of 6E 273 - Delhi-Kolkata on 27th april'10. Due to Bharat Bandh you have cancelled the flight around 4 PM in the evening. Till 3 PM I was constantly following up over phone with Indigo and it was told to me that it has not being cancelled. Since it was understood that Kolkata will be totally paralised on the next day - I was forced to reschedule the ticket on 28th and spend around Rs 3000/- extra.
Around 4 PM I got the SMS that flight of 27 th is cancelled and when called to your representative - they have refused to refund anything on my 27th ticket.
Seriously it was very heartening to me and I feel cheated by Indigo. I am a frequent flier and prefers to fly in Indigo. Hence once again requesting you to consider my case and refund my money as you have refunded to other passengers usually. Clearly if I do not get a positive response I will stop flying with Indigo. Anyway, Waiting for your positive response. Regds
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