IRCTC
FAIL TRANSACTION WHILE BOOKING ETICKET

To

IRCTC

Subject: E- Ticket not Booked and status showing "Payment Not recieved from bank"

Sir/Madam

With reference to following transaction while booking E ticket.

QUOTE

FAILED PAYMENT REFUND STATUS

S No. Transaction ID Pay Status Reservation Status Total Amount Bank

1 0238795546 Settlement Requested Not Booked Rs 4040 SBI Debit

Ticket History

Pnr Number

0

Transaction ID

0238795546

Train No

2302

Train Name

KOLKATA RJDHNI

From Station

(NDLS)

To Station

(HWH)

Date Of Journey

06-Nov

Class

2A

Boarding

(NDLS)

Resv Upto

(HWH)

Date Of Booking

08-Aug

Total Fare

Rs 4040.00

UNQUOTE

IRCTC site showing "PAYMENT NOT RECEIVED FROM BANK" but SMS from my bank SBI showing Rs 4050 deducted from my account. Kindly either refund the money to my SBI account no: 31173174060 or book my ticket.

I request to kindly contact me over phone or email if you have any suggestions or guideline for me.

Thanking you

regards

Your Customer

Sanjeev Kumar

Ph No: 09674659109