Hi,
I have booked tickets for my parents from Bangalore (SBC) to Hyderabad (KCG) for journey on 1/Mar on Kacheguda Express. My dad was is the main passenger and he lost is wallet on the way to the railway station and hence he could not provide the Original copy of ID card. Though he didn't have the original copy of any id cards, he had the SBI debit card with his name on it and the TTR refused to accept that as an id proof. Now there is no way that he can get his id card right at that moment. His other id proofs are at home in Hyderabad. What can anyone do in such situations? The TTR behaved rudely and demanded Rs.1048 (double the actual ticket fare for 2), which is totally insane. I need to know if this is the correct fine amount. I need to know if this is real way to behave with my parents who are totally tried explaining him what actually happened. I read in the tickets that even if you don't carry the actual ticket itself you will be fined only Rs.50 per head
<br /br /The passenger should also carry the Electronic Reservation Slip (ERS) during the train journey failing which a penalty of Rs. 50/- will be charged by the TTE/Conductor Guard. br /br />
I paid Rs.563 for booking the tickets (online) and my parents paid a fine of Rs.1048. So totally we have paid up ~Rs.1611 (which is totally insane). I NEED JUSTICE and I need to be charged only what I should be charged. Also the TTR who has pained my parents and caused mental torture to them should be punished. So I need to escalate this issue, as well as I need to get back my money if he has charged us wrongly.
Thanks,
Divya.
0 comments