Inconsumercomplaints.com » Cars & Transport » Review / complaint: IRCTC - Charge collected for ticket reservation not successful | News #344554

IRCTC
Charge collected for ticket reservation not successful

I have booked 2 e-tickets on Jansadabdi Express from Calicut to Trivandrm for 21-03, Total Fare is Rs. 289.00 including all charges.

1st attempt was unsuccessful stating that the session expired.

Then I was able to book the tickets for the same journey and got the printout of the e-ticket

When I checked the unsuccessful transactions in the IRCTC I got the below given message there

Ticket History

Pnr Number 0 Transaction ID 0192094150

Train No 2075 Train Name JAN SHATABDI

From Station (CLT) To Station (TVC)

Date Of Journey 21-Mar

Class

2S

Boarding (CLT)

Resv Upto

(TVC)

Date Of Booking 10-Mar Total Fare Rs 279.00

Payment Not Received From Bank

But two deductions of an amount of Rs.289.00 each are made from my bank account.

Even though I got only one e-ticket for two persons, I am charged for two tickets.

I dont know if it is a mistake from the side of IRCTC or UNION BANK OF INDIA.

So kindly direct the appropriate party to refund the excess amount collected back into my bank account


Company: IRCTC

Country: India

Category: Cars & Transport

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