IRCTC
Refund amount is not as per rule

I filed a TDR for a train running late by more than 10 hrs and passenger not travelled. Below is the details for same.

As per rule i should get full refund however only 1/4th is refunded. please look into it.

Transaction Details

PNR Number 8144929209 Booked On 12-7

Transaction ID 0229649351 Ticket Type eticket

Class 3A Internet Service Charge Rs 20.00

Date Of Journey 19/7 Ticket Charge Rs 1694.00

Bank axispg Total Rs 1714.00

Train No 2101 Railway Zone SER

From Station LOKMANYATILAK T (LTT) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta

To Station NAGPUR (NGP) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Mukesh Rohra 31 Male B1 0007/ SL Booked

2 Pooja tanwani 28 Female B1 0008/ SU Booked

Reason For TDR: Train Late More Than Three Hou

rs And Passenger Not Travelled

.

TDR Status: EDR Approved

Reference No: ekt2010072101447514

TDR Zone: SER

TDR Filing Date : 21-Jul

Forward To Railway On : 21-Jul

Refund Details

Refund Status: Refunded

Refund Date : 27-Jul

Refund Amount: Rs.423.00

Company: IRCTC
Country: India
State: Maharashtra

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