IRCTC
Refund for failed transaction

Hi,

I booked 4 tickets of HOWRAH DURONTO dated 19th sept, but I ended up with failed transaction. I can see the amount Rs. 7190 withdrawn from my bank account. When I checked under FAILED PAYMENT REFUND STATUS, I was shocked to see other failed transactions and pay status as "Settlement Failed".

I can see the total failed transaction amount to be around Rs 10000. I am doubting now that IRCTC is a safe option to book ticket.

I want to complain about these failed settlements.

Please look into this asap.

Company: IRCTC
Country: India
State: Maharashtra
City: Pune

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