Inconsumercomplaints.com » Cars & Transport » Review / complaint: IRCTC - Railway Reservation | News #345769

IRCTC
Railway Reservation

Team,

This experience itself speaks of the "Corrupt Political System" existing in India, even now.

I had travel Itinerary booked for my parents (Senior Citizens, and my Neice, a 6 year old girl), for their travel from New Delhi to Mumbai, thru Mumbai Rajdhani Express.

Refer below the travel itinerary for my Parents:

PNR# 2421200752

Train# 12954

Train Name# AG KRANTI RJDHN

Date of Travel: 9- Jun- 2011

Class: 2A

Boarding From: NZM

Reservation Upto# BCT

S# Name Age Sex Berth Preference Food Preference Senior Citizen

1 Subhash Mehra 63 Male Lower Veg SRCTZN

2 Prabha Mehra 58 Female Lower Veg

3 Aditee Malhotra 6 Female Lower Veg

These tickets were Wait Listed, and the expectation was these might get confirmed by travel date.

(as would be the expectation of any Indian Citizen)

Shockingly / Surprisingly, the status was WL 15, 16 & 17 for the above 3 passengers by the night of 8th June'2011.

(Consistently the status dropped in number of Wait Listing, and we were quite hopeful on Chart preparation on 9th June morning, the status would get confirmed)

Heights of corruption, contrary to expected, we should expect the "Unexpected" from the Government (believe across every vertical, given the corrupt political system).

The status went from WL 15, 16 & 17 to WL 22, 23 & 24 on chart preparation..

Where, and how is this possible is my concern, unless some Manual Intervention (s) is done in the IRCTC System..

I would like to express the dis-interest on National Citizen part, and the negative vibes blown out of such an experience, wherein I am sure the government is generating Thousands of Crores of revenue thru this indirect channel (every Cancellation draws some Cancellation charges)

I would like to highlight this to the right authorities, and help India being a better country, economically, in the best interests of Indian Citizens, and our Right To Information.

Please have the right procedure's initiated to look into this matter, and extend support in this.

Please contact me if anything required from me.

Best Regards

Saurabh Mehra

91-98505-73956


Company: IRCTC

Country: India   State: Delhi   City: Central Delhi

Category: Cars & Transport

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