Dear sir on 9th nov after boarding the train and was sechduel to leat at 4:30 pm
and the ticket was checked then was annoinced trainc is 30 mins late . then at 5 pm no annoucment
then we all passgenger want to station master cabin he said the secd train was stalled at some station
will take 30 more minite we waited and at 7 pm they announced train cancelled saince the tran connectind had derailed in betn and we couldnt leave .. they strated givening refund but since mine was e tickted they said to applay TDR on line wihic i did and after 90 days rejectd saying i travelled
now i not the icket cost byt 500 Rs for my silent
pl check and verfiry
they think i travelled since the chart shows i travelled as the the checker chat by train was cancelled after boarding and we were deboardd
i am ANGRY NO W
REGDS
HOZEFA
Sir
I am not pushing is further since it might be small
how every if n u check the rail record the train was cancelled 8248823724 one 9th nov we had checked in and ticket was check by the tickect checker
then the train didnt start till 2 hours
then at 7 pm they cancelled the train and since i was holding eticket they told to apply on line
WE HAD SAT DOWN THEN OFF LOADED
YOU THINK I AM TELLING LIES
PL VERIFY WITH MATHARN AND NERUL ON THAT DAY
PL RAISE THIS ISSUE I AM NOT SATISIFED
NO I AM GOING TO CONUSMER COURT AND GIVE IN PAPERS ALSO
REGDS ANGRY CUSTOMER
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From: [email protected]
To: [email protected]
Subject: Email From IRCTC
Date: Sat, 26 Feb 09:46:06 0530
REGRET Dear Customer, With Reference to your PNR No:8248823724, we regret to inform you that refund is not admissible as informed by Railways through their letter no: IRCTC/IPC/08-09/187/01.2.11/CR and the reason being : 041-CR/20 As per records Passenger (s) travelled on the ticket. The case is repudiated. In case you require any further assistance, please mail us at [email protected] or call us on 011-23345900 With regards, TDR TEAM
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