Complaint / review / scam report
Non-generation of e-ticket

Date: 19 Oct, 10

Subject: Online booking through

Respected Sir,

I would like to get your kind attention on the problems faced by me while using Internet Booking facility to book my ticket for my journey on IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. The server threw a message 'Unable to retrieve due to communication failure' while I was booking my ticket on 18 Oct10 through I completed all process and payment gateways charged the payment but didn't issue me ticket. I got the message from irctc “sorry for Unable to retrieve your ticket due to communication failure” and Rs 644/-was charged from my SBI A/C No. 63000152115.

So, I request you sir please look in to this matter to issue me either journey ticket or deposit the same amount in my SBI A/C .Required documents is attached herewith .

Thank you.

Bijay Shankar Choudhary

IRCTC User ID – [ Rhombhus ]


My name is Bijay Shankar Choudhary, I had just made an online tkt reservation on 18 oct-10 for 2 tkts for the train no 1106 PRATHAM S SNGRM for 12 nov, vide transaction details 0264108469IG31353166 TRANSFER TO 30338422541 SBI I.R.C.T.C. COLLECT, against which i was transferred to SBI bank site and made a payment of Rs 644 [Six hundred and forty-four], the amount has been deducted but the next page that gives me the ERS did not load and a message [SERVICE UNAVAILABLE] was diplayed, i closed it and then checked my booked tkts history and there is no tkt there.but the amount has been deducted from my account in SBI,

This is ridiculous now i got to pay again for the same tkt??

Well this is also one way how IRCTC makes profit, right????
Author: gopal10sep

Offender: IRCTC

Country: India   State: Madhya Pradesh   City: Gwalior

Category: Cars & Transport


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