Inconsumercomplaints.com » Cars & Transport » Review / complaint: IRCTC - Rgdg mobile verification password | News #346489

IRCTC
Rgdg mobile verification password

HI,

on 26th May I was asked to update my profile in IRCTC

and I updated my mobile no.

As a result, I got email verification password, but didnot get my mobile verification password from the past 5 days. I have been constantly mailing to [email protected] and calling customer care 011-39340000.

There's no proper response from IRCTC customer care..they keep saying that they'll reply with in 24 hrs..but nothing has happened so far. I have to cancel few tickets ..what do I do?

First of all, why is this profile updation page introduced with out proper testing of the software, causing inconvenience to customers..?

Please do look into this ..

My user id: Radhika_01

Thnks,

Radhika


Company: IRCTC

Country: India   State: Andhra Pradesh   City: Rangareddy

Category: Cars & Transport

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