IRCTC tickets
TDR Refunds

Sir,

The IRCTC has got a unique way of doing fraud with customers who file for TDR.

It has happened with me twice for a e-ticket which i cancelled after the charts were prepared.

They have a very simple reply stating that the customers had travelled.

One for PNR No. 2423131088 of which the message i have attached below and one for PNR No. 8153197424.

On Sat, 01 Oct 13:06:19 0530 wrote

REGRET

Dear Customer,

With Reference to your PNR No:2423131088, we regret to inform you that refund is

not admissible as informed by Railways through their letter no: RF/IRCTC/10-

11/348/02.09.11/CR

and the reason being : 511-CR/55 As per records Passenger (s) travelled on the

ticket. The case is repudiated.

In case you require any further assistance, please mail us at

tdrprocess@irctc.co.in or call us on 011-23345900

With regards,

TDR TEAM

Company: IRCTC tickets
Country: India
State: Maharashtra
City: Mumbai Suburban

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