Sir,
The IRCTC has got a unique way of doing fraud with customers who file for TDR.
It has happened with me twice for a e-ticket which i cancelled after the charts were prepared.
They have a very simple reply stating that the customers had travelled.
One for PNR No. 2423131088 of which the message i have attached below and one for PNR No. 8153197424.
On Sat, 01 Oct 13:06:19 0530 wrote
REGRET
Dear Customer,
With Reference to your PNR No:2423131088, we regret to inform you that refund is
not admissible as informed by Railways through their letter no: RF/IRCTC/10-
11/348/02.09.11/CR
and the reason being : 511-CR/55 As per records Passenger (s) travelled on the
ticket. The case is repudiated.
In case you require any further assistance, please mail us at
[email protected] or call us on 011-23345900
With regards,
TDR TEAM
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